What Is a Good ROAS for an Ecommerce Store?
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Written by Christopher Krassnig, Founder & CEO of ZenoX Media. Answers every question here from the accounts ZenoX runs, not from theory.
The short answer
A good ROAS is any ROAS above your break-even, and break-even is 1 divided by your gross margin. At a 40 percent margin you break even at 2.5, so 3 is healthy and 2 is losing money. There is no universal good number, which is why ZenoX judges ecom accounts on profit rather than on a benchmark.
Your break-even ROAS, in one line
Break-even ROAS is 1 divided by your gross margin. Gross margin is what is left of a sale once the product and the shipping are paid for, before any ad money.
At a 40 percent margin, 1 divided by 0.4 is 2.5, so every euro of ad spend has to bring back 2.50 in sales just to stand still. At a 60 percent margin break-even drops to 1.67. At 20 percent it climbs to 5. Same store, same ads, and the exact same ROAS number means three completely different things. That is why a benchmark from a blog post cannot tell you whether yours is good.
Good means break-even plus a cushion
Break-even only covers the product and the ads. It does not pay your apps, your shipping software, your staff, or your own wage, and it leaves nothing to put back into stock.
So set your target above break-even by enough to cover those fixed costs and still leave profit. A 3 ROAS on a healthy margin can put more money in the bank than a 5 on a thin one. Track the money, not the multiple.
What Google means when it asks for a target ROAS
Inside Google Ads the target is typed as a percentage, not a multiple. Five euros back for every euro spent is a target ROAS of 500 percent. Google's own guidance is to set the target at or below what the campaign already achieves, which you read from the conversion value per cost column.
Set it above anything the account has ever done and the bidding turns cautious, spend falls off, and it looks like the campaign died. It did not. You asked for a result the data does not support yet.
Judge it over weeks, and against the bank
ROAS bounces around day to day. One day tells you nothing, and today's number is always incomplete because sales keep registering after the day ends.
Read a multi-day trend instead, leave today out of it, and check the result against your actual bank balance. If ROAS is climbing while profit sits flat, you are usually scaling the wrong products.
Related questions
Keep Going
- Should a Google Ads Agency Guarantee a Specific ROAS?
- How Long Does the Google Ads Learning Phase Last?
- How Much Does It Actually Cost to Run Google Ads for an Ecommerce Store Each Month?
- How Much Should I Budget for Google Ads for a Dropshipping Store?
- Is Hiring a Google Ads Agency Actually Worth It, or Should a Small Store Run It Themselves?
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